You may choose not to participate in the Worcester Community Choice Electricity Aggregation program. This is called opting out. There is no penalty for opting out, and you may opt out at any time. If you choose to opt out, you will be switched back to National Grid’s Basic Service for your electricity supply.
If you opt out and then wish to opt back into the program, you may do so, but you are not guaranteed the program price. You may instead receive a market price for the duration of the current electricity supply contract.
There are three easy ways to opt out of the Worcester Community Choice Electricity Aggregation program:
Mail: If you received a notification letter with a reply card in the mail, simply sign the reply card, place it in the pre-paid envelope, and put it in the mail, or…
Call: Call customer support with Worcester’s program consultants at 1-833-926-1207 and tell them that you want to opt out of the Worcester Community Choice Electricity Aggregation, or…
Online: Opt out online using the form below. Be sure to use the name on the account and the account service address when completing the form.