Most electricity customers in Worcester will be AUTOMATICALLY enrolled in the Worcester Community Choice Electricity Aggregation program with their February 2020 meter read. This automatic enrollment model is state law.
If your account is on National Grid’s Basic Service, meaning you have not signed a contract with an electricity supplier, your account will be automatically enrolled. No action is required. Notification letters were mailed in November with information about enrollment, program options, and prices, as well as information about how to opt out of the program if you do not wish to participate.
If you have asked National Grid to place a block on your account to prevent enrollment with electricity suppliers, the block will prevent automatic enrollment, even if you receive the notification letter. To participate in the program, you must first ask National Grid to remove the block. Once the block has been removed, you may then request enrollment in the program.