Customer Support

If you have specific questions about the program, please review the FAQ. Many common questions are answered there.

Enroll Call customer support: 1-844-379-2171, or…
Call the program’s electricity supplier, First Point Power: 1-888-875-1711
Opt up to PowerUp Green or return to PowerUp Standard Submit your request online, or…
Call customer support: 1-844-379-2171, or…
Call the program’s electricity supplier, First Point Power: 1-888-875-1711
Opt out Opt out online, or…
Call customer support: 1-844-379-2171, or…
Call the program’s electricity supplier, First Point Power: 1-888-875-1711
Submit your tax-exemption documentation Tax-exempt organizations must submit valid tax-exemption documentation to each program supplier to maintain their tax-exempt status in the Webster PowerUp program. Information about where to submit your documentation is available here.

If you do not see your answer in the FAQ, please feel free to contact Webster’s program consultants by email, phone, or using the form below:

Email: webster@masspowerchoice.com
Phone: 1-844-379-2171

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