Customer Support

 

Enroll Contact the program’s electricity supplier,
Direct Energy: 1-866-968-8065
Opt up to 100% Green,
opt down to Basic, or
return to the Standard Offering
Contact the program’s electricity supplier,
Direct Energy: 1-866-968-8065

Change your option online

Opt out Contact the program’s electricity supplier,
Direct Energy: 1-866-968-8065

Opt out online

If you have specific questions about the program, please review the FAQ. Many common questions are answered there.

If you do not see your answer, please feel free to contact the Town’s program consultants by email, phone, or using the form below:

Email: support@watertownchoice.com
Phone: 1-844-278-9864

Or complete the form below:

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