Opt up or opt down
|PLEASE NOTE: This form is for current program participants. If you are not yet enrolled in the program and wish to enroll, please contact customer support for more information. This form will NOT enroll you into the program.
If you use this form but are not already enrolled in the program, you may receive a call from Direct Energy to confirm your enrollment. Please be sure to include a valid phone number and email address where you can be reached.
If you are already enrolled in the program, you may use the form below to:
- Opt up to New England Green – 13.499 ¢/kWh
- Change back to Standard Green (this is the default program offering) – 11.444 ¢/kWh
- Opt down to Basic – 11.244 ¢/kWh
Please note that it may take up to two billing cycles for the change to appear on your bill, as changes can only be made at the start of a billing cycle.