Customer Support

Enroll Call the Direct Energy at 1-866-968-8065.
Change your program option Submit your request to change your program online or call Direct Energy at 1-866-968-8065.
Opt out Opt out online or call Direct Energy at 1-866-968-8065.
Submit your tax exemption documentation Tax-exempt organizations must submit valid tax-exemption documentation to each program supplier to maintain their tax-exempt status in the Swampscott Community Power program. Information about where to submit your documentation is available here.

If you have questions about the program or you need help talking to the electricity supplier, please contact customer support with the Town’s consultants:

Email: swampscott@masspowerchoice.com
Phone: 1-844-483-5004

Or complete the form below:

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