You may choose not to participate in the program. This is called opting out. There is no penalty for opting out, and you may opt out at any time. If you choose to opt out, you will be switched back to Eversource’s Basic Service for your electricity supply.
If you opt out and then wish to opt back into the program, you may do so, but you are not guaranteed the program price. You may instead receive a market price for the duration of the current electricity supply contract.
You have three ways to opt out of Newton Power Choice:
- If you received a reply card in the mail, sign the reply card, place it in the included enveloped, and put it in the mail
- Call customer support with the City’s program consultants at 1-833-272-9592 and tell them that you want to opt out of the Newton Power Choice program.
- Opt out online using the form below. Be sure to use the name on the account and the account service address when completing the form.