Example Eversource bill

Your Eversource electricity bill is calculated by adding two charges together:

  • Delivery charges – The cost to deliver electricity to you, maintain the poles and wires, and address power outages.
  • Supply charges – The cost of the electricity you use.

The Natick Electricity Aggregation Program will impact only the supply charge portion of your Eversource electricity bill. Eversource’s delivery charges are not impacted by your participation in the Natick Electricity Aggregation program.

As a participant in the Natick Electricity Aggregation Program, you will see two changes on your Eversource electricity bill:

  1. Natick’s electricity supplier, Direct Energy, will be listed on your bill as your electricity supplier
  2. Eversource will use the Natick Electricity Aggregation Program price to calculate the supply charge portion of your electricity bill instead of their own Basic Service price.

Here’s what to look for on your Eversource bill:

Page 1 of your bill:

Your electricity supplier is listed on the first page of your bill.

If you are enrolled in the Natick Electricity Aggregation Program, you will see Direct Energy Natick Aggregation listed as your electricity supplier. Below that text, you will see Direct Energy’s contact information:

P.O. Box 180
Tulsa, OK  74101-0180
WWW.DIRECTENERGY.COM
1-866-968-8065

While we recommend contacting customer support with the Town’s consultants for help with the program, you may also contact Direct Energy directly if you wish.

The first page of your Eversource bill shows total supply charges, total delivery charges, and electricity supplier contact information.

Page 2 of your bill:

The price that is used to calculate your supply charges (your electricity supply price) is on the second page of your bill.

Look below the Supplier header and find the row labeled Generation Srvc Chrg.

Look to the right to the math problem in parentheses. This is the calculation for your electricity supply charges.

  • The first number is the amount of electricity you used in the previous billing cycle.
  • The second number is your electricity supply price. That price will reflect which program option you are enrolled in. The Natick Electricity Aggregation Program has three options, and each option has a different price. The graphic below shows you the price you will see for each option.

On page 2 of your Eversource bill, the generation service charge will be $0.11551 for Standard Green, $0.14422 for 100% Green, or $0.10938 for Natick Basic/Brown.