Customer Support

 

Enroll Please submit your request by using the form below or by calling customer support with the Town’s program consultants at 1-844-483-5004.

PLEASE NOTE: Because the program is in transition between electricity suppliers, your account will be placed on an enrollment waiting list, then forwarded to the new electricity supplier, Direct Energy, for them to enroll you when their contract begins in July.

Change your program option Submit your request online or call customer support with the Town’s program consultants at 1-844-483-5004.

PLEASE NOTE: Because the program is in transition between electricity suppliers, your account will be placed on an enrollment waiting list, then forwarded to the new electricity supplier, Direct Energy for them to enroll you when their contract begins in July.

Opt out Opt out online or call customer support with the Town’s program consultants at 1-844-483-5004.

Other questions

If you have questions about enrollment, opting out, changing your program option, or any other aspect of the program, please contact Natick’s program consultants:

Email: natick@masspowerchoice.com

Phone: 1-844-483-5004

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