Customer Support

If you have specific questions about the program, please review the FAQ. Many common questions are answered there.

Remember to submit tax-exemption documentation

Tax-exempt organizations must submit valid tax-exemption documentation to the program’s electricity supplier to maintain their tax-exempt status in the Natick Electricity Aggregation. Get information about where to submit your tax-exemption documentation.

If you have any questions about the program or need help enrolling, opting up to 100% Green, opting down to Basic/Brown, or opting out, please feel free to contact Natick’s program consultants for customer support by email, phone, or using the form below:

Email: natick@masspowerchoice.com
Phone: 1-844-483-5004

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