Customer Support
Enroll | Call the Town’s consultants: 1-844-241-8598, or… Call the program’s electricity supplier, Direct Energy: 1-866-968-8065 |
Upgrade to Nantucket PowerChoice Green or switch back to Nantucket PowerChoice | Change your option online or… Call the Town’s consultants: 1-844-241-8598 or… Call the program’s electricity supplier, Direct Energy: 1-866-968-8065 |
Opt out | Opt out online or… Call the Town’s consultants: 1-844-241-8598 or… Call the program’s electricity supplier, Direct Energy: 1-866-968-8065 |
Submit your tax-exemption documentation | Tax-exempt organizations must submit valid tax-exemption documentation to each program supplier to maintain their tax-exempt status in the Nantucket PowerChoice program. Information about where to submit your documentation is available here. |
If you have questions about how the program works or you need help talking to the electricity supplier, please feel free to contact either of the following:
Lauren Sinatra, Energy Coordinator
Town of Nantucket
2 Fairgrounds Road, (PLUS Department)
Nantucket, MA 02554
Lsinatra@nantucket-ma.gov
Office: 508-325-5379
Customer support through the Town’s consultants:
nantucket@masspowerchoice.com
1-844-241-8598
You may also submit your question to our Town consultants using the form below.