Walpole Power Choice is a municipal electricity aggregation, which is a form of group electricity purchasing.

Typically, your electric utility, Eversource, provides two services to you:

1. They deliver your electricity (Massachusetts electric utilities are electricity delivery companies only). Delivery services appear on your electric bill as Delivery charges.
2. They also supply your electricity, which means they buy electricity for you and pass the cost along to you. The cost of the electricity they buy for you appears on your electric bill as Supply charges.

But in Massachusetts, there are actually three ways to purchase your electricity:

• Your utility can do it for you, as just described. This is called Basic Service, and this is how you buy your electricity when you first open your account.
• You can sign a contract with an electricity supplier yourself. You may have received offers in the mail or over the phone.
• Your municipal government can sign a contract with an electricity supplier on your behalf. This third option is municipal electricity aggregation, and this is what Walpole Power Choice is.

If you participate in Walpole Power Choice, Eversource delivers your electricity, but First Point Power appears on your Eversource bill as your electricity supplier, and Eversource will use a Walpole Power Choice price to calculate the Supply charges on your Eversource electric bill instead their own Basic Service price.

Walpole Power Choice provides an alternative both to Eversource’s Basic Service pricing and to other electricity supply offers in the marketplace.

No. If you receive a personal call or visit about your electricity, that person does not represent the Town of Walpole, Eversource, or Walpole Power Choice. Neither Eversource nor the Town will knock on your door or make individual sales phone calls. Any communication is done by mail and will bear the Town Seal or Eversource’s logo.

If you receive a call or a visit from someone who wants to discuss your electricity, here are three things to keep in mind:

• The person you are speaking with is not associated with Eversource, the Town of Walpole, or Walpole Power Choice.
• You should treat your electricity account number like you treat your credit card information. Do not give it out unless you want to purchase your electricity from someone else.
• You do have the right to select an electricity supplier of your choice. If you choose to explore this option, please check the terms of the agreement carefully. Things to check for include, but are not limited to: minimum bill amounts, contract length requirements, early termination fees, low introductory rates that change after the introductory period ends, and rates that vary.

If you feel a salesperson has fraudulently identified themself as working for a utility or the Town of Walpole, please report it to the Department of Public Utilities Consumer Division 617-737-2836, or DPUConsumer.Complaints@mass.gov.

As long as Walpole decides it is providing value.

The Town has signed an electricity supply contract with First Point Power that runs through December 2026. When that contract ends, the Town can either sign a new electricity supply contract and extend the program or end the program. While the Town’s intention is to continue the program, if the Town decides to end the program, the Town will make an announcement, and all active participants will be seamlessly transitioned to Eversource’s Basic Service.

Call Eversource as always. Eversource will continue to deliver your electricity and maintain the poles and wires.

First Point Power is required to have tax-exemption documentation on file for every electricity account that participates in Walpole Power Choice and has tax-exempt status. Without that documentation on file, First Point Power may be required to charge tax on the account. They cannot obtain that documentation from Eversource. They must obtain it from each customer directly.

If your account has tax-exempt status, please submit your tax-exemption documentation to First Point Power. Visit the Tax-exempt accounts page for information on where to send your documentation.

No. Nearly half of the cities and towns in Massachusetts have electricity aggregation programs like Walpole Power Choice.

No. If you are an active program participant, your account will be automatically enrolled into the new electricity supply contract in your current program option.

If you previously opted out of the program, you will remain opted out. You do not need to opt out again. However, if you would like to enroll in the program with the new contract, you may do so. Please contact customer support for more information.

Electricity service has two parts: supply and delivery. Supply refers to the electricity itself. Delivery is the process of bringing that electricity to you over the poles and wires.

With Basic Service, your electric utility, Eversource, is your electricity supplier and also delivers the electricity to you.

With Walpole Power Choice, Eversource will continue to deliver your electricity, but Walpole chooses its own supplier.

A competitive electricity supplier is not your electric utility. Electricity suppliers do not deliver your electricity. They buy it for you, and your electric utility delivers it.

A competitive electricity supplier is a company licensed by the Massachusetts Department of Public Utilities to purchase electricity and related services from the wholesale electricity markets for resale to retail electricity customers.

If you sign a private contract with an electricity supplier or you participate in a municipal program like Walpole Power Choice, Eversource will use your electricity supplier’s price to calculate the Supply charges on your electric bill instead of their own Basic Service price.

First Point Power is the Walpole Power Choice electricity supplier through December 2026.

Your price will be determined by which program option you are enrolled in. Walpole Power Choice has two options:

• Power Choice Standard: 13.876 cents/kWh
• Power Choice Green: 14.658 cents/kWh

The program has the potential to offer a lower price than Eversource’s Basic Service prices, but savings cannot be predicted or guaranteed.

The program prices are fixed until December 2026. Eversource’s fixed Basic Service prices change seasonally, and their future prices are not known. As a result, the program prices may not always be below Eversource’s Basic Service prices.

No. Eversource will continue to bill you for your electricity. This is the only electric bill you will receive as a participant in Walpole Power Choice. The program is integrated into your existing electric bill. See an example Eversource bill.

This is normal. Eversource’s Basic Service prices change seasonally, while the program prices are typically fixed for a longer period of time. As a result, it is likely that for some months, Eversource’s Basic Service prices will fall below the program prices. Typically, this happens during the summer months, but it could happen anytime.

If you ever wish to leave the program, you are free to opt out of the program and return to Eversource’s Basic Service with no penalty or fee.

Yes. You will continue to receive solar credits and/or solar incentive payments, and participating in Walpole Power Choice will not change how they are calculated.

Walpole Power Choice appears on your electric bill in two ways:

1. You will see Walpole’s electricity supplier listed as your electricity supplier instead of Eversource’s Basic Service.
2. The price that Eversource uses to calculate your Supply charges will be a Walpole Power Choice price instead of their own Basic Service price.

See an example Eversource bill.

Additionally, the amount of renewable energy purchased on your behalf may change, depending on which program option you choose.

The Walpole Power Choice prices are fixed until December 2026 under the First Point Power contract. Having a stable price for the Supply charges on your electric bill can protect you from the seasonal price increases that occur when you have your utility’s Basic Service. When Eversource is your electricity supplier and you have their Basic Service, the price they use to calculate the Supply charges on your bill changes seasonally.

Having a stable price can also provide a predictable alternative to the variable prices offered by some commercial electricity supply offers. Some commercial electricity supply offers will provide a stable price for a few months, but then the price will vary monthly.

Check your most recently electric bill. If you are enrolled in Walpole Power Choice, your electricity supplier will be listed as First Point Power.

To check which program option you are enrolled in, look at the price that is used to calculate the Supply charges on your bill. Compare it to the Walpole Power Choice prices.

• If you are enrolled in Power Choice Standard, the price will be 13.876 cents/kWh ($0.13876/kWh).
• If you are enrolled in Power Choice Green, the price will be 14.658 cents/kWh ($0.14658 cents/kWh).

All metered electricity customers within the geographic boundaries of Walpole are eligible to participate. All new Eversource Basic Service customers in Walpole will be eligible for automatic enrollment within a few months of opening their electricity account. Before being automatically enrolled, you will receive a notice by mail from the Town with information about the program and how to opt out if you do not wish to participate.

Important note: For any customer who previously opted out of, or left, the program and wishes to re-enroll, the program’s electricity supplier is entitled to charge a market price instead of the program price for the remainder of the current electricity supply contract. If the program’s electricity supplier decides to charge market pricing, you will be notified before enrollment and can decide then whether to continue with enrollment or not.

Yes. If you have already signed a contract with an electricity supplier, you will not be eligible for automatic enrollment in the program, but you are invited to participate.

We recommend that you first check the terms of your existing electricity supply contract. Many include minimum enrollment periods and early termination fees.

Learn more about enrolling.

Important note: For any customer who previously opted out of, or left, the program and wishes to re-enroll, the program’s electricity supplier is entitled to charge a market price instead of the program price for the remainder of the current electricity supply contract. If the program’s electricity supplier decides to charge market pricing, you will be notified before enrollment and can decide then whether to continue with enrollment or not.

You may choose not to participate, or you may try the program then leave. This is called opting out.

There is no penalty for opting out, and you may do so at any time.

If you opt out, you will be placed on Eversource’s Basic Service.

You may opt out at any time online or by contacting customer support.

You may use the online form to change from one program option to another or contact customer support. You may change program options at any time.

Yes, however, for any customer who previously opted out of, or left, the program and wishes to re-enroll, the program’s electricity supplier is entitled to charge a market price instead of the program price for the remainder of the current electricity supply contract. If the program’s electricity supplier decides to charge market pricing, you will be notified before enrollment and can decide then whether to continue with enrollment or not.

Yes. You will lose budget billing on the Supply portion of your bill as a participant in Walpole Power Choice, but budget billing will continue on your Delivery charges.

No. You will continue to receive the low-income discount or fuel assistance as a participant in Walpole Power Choice.

An electric utility like Eversource is responsible primarily for delivering electricity to you, for maintaining the poles and wires, and for addressing power outages. Your utility charges you for these services on the Delivery portion of your electric bill.

An electricity supplier is a company that buys electricity for you from electricity generators or from electricity brokers. An electricity supplier can be a utility like Eversource, or it can be a third-party company. If your supplier is a third-party company, it does not replace Eversource as your electric utility.

• When your utility is also your electricity supplier (i.e., when you have Eversource’s Basic Service), your electric bill will indicate that is the case with the words “basic service.”
• You may also choose your own electricity supplier. If you do, the name of that company will appear on your electric bill as your electricity supplier, and the price you negotiated with them will be used to calculate the Supply charges on your bill.
• With Walpole Power Choice, the Town chooses an electricity supplier on your behalf. First Point Power is Town’s electricity supplier through December 2026, and you will see First Point Power listed as your electricity supplier on your Eversource bill. In addition Eversource will use the price the Town secured to calculate the Supply charges on your bill.

No. The quality of service to you will be unaffected by your participation in Walpole Power Choice. Eversource does not profit from the Supply charges on your electric bill. They pass the electricity Supply charges along to you with no markup. They make their profit from the Delivery charges. As a result, they have no preference whether they choose your supplier or Walpole does.

The minimum amount increases every year.

For 2024, Massachusetts state law requires that all electricity suppliers must provide a minimum of 24% of your electricity from new renewable energy projects in the New England region.

In addition, state law requires the purchase of a minimum amount of renewable energy from older renewable energy projects in the New England region, as well as from some other energy sources that are considered highly efficient but not renewable.

For more information, visit the Massachusetts Department of Energy Resources page on compliance information for the Renewable Portfolio Standard.

When you choose the Power Choice Green option, 100% of your electricity will be generated by renewable sources, like the sun and the wind. Renewable energy does not create air pollution, and it does not emit the gases that cause climate change.

If you opt up to Power Choice Green, every time you pay your electric bill, you will make an investment in:

• Cleaner air and reducing greenhouse gas emissions
• Encouraging the development of new renewable energy projects in the New England region by creating additional demand for the electricity generated by those projects. The Power Choice Green option includes an additional 20% renewable electricity from new renewable energy projects in the New England region, over and above the minimum amount required by state law.
• Supporting local businesses and local jobs by buying electricity from New England-based projects.