Opt Out

You may choose not to participate in the program. This is called opting out. There is no penalty for opting out, and you may opt out at any time. If you choose to opt out, you will be switched back to Eversource Basic Service for your electricity supply.

If you opt out and then wish to opt back in to the program, you may do so by calling the electricity supplier, but you are not guaranteed the program price. You may instead receive a market price for the duration of the current electricity supply contract.

To opt out of the program, use the form below or contact customer support with Acton’s program consultants.

Be sure to use the name on the account and the account service address when completing the form.

Combined Form 2024 v2 (July)

I would like to

Name as it appears on your electric utility bill

Program option

Utility name

Eversource account number

Please enter 11-digit account number with no spaces, dashes, letters, or other characters.

National Grid account number

Please enter 10-digit account number with no spaces, dashes, letters, or other characters.

Customer name key

Your name key is listed on your National Grid bill, but it is not labelled. To find it, 1) look in the blue left column of your bill, 2) locate the Enrollment Information section, and 3) find the word "Cycle." Your name key is listed after your cycle number in capital letters. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 characters, including spaces, of the name on a commercial account. Find your name key

Your name key can be found on the second page of your Eversource bill, directly beneath your account number. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 characters, including spaces, of the name on a commercial account. Find your name key

Service Reference number

Can be found on the second page of your Eversource electric bill, just below the blue and green box that contains your service address.

Find your Service Reference number

Account type

Residential

Small Commercial

Medium and large commercial or industrial customers interested in enrolling should contact customer support to verify account eligibility.

Account service address

City/Town

State

ZIP code

How did you learn about the program?

Spoke with

Email address

Please include an email address to receive a receipt of this request for your records.

Phone number

Please include the phone number we should use if we need to contact you about this request.

If you are human, leave this field blank.