Swampscott Community Power

Electricity supplier transition: Swampscott Community Power is in a transition from its current electricity supplier, Agera Energy, to its new electricity supplier, Direct Energy. If you are currently enrolled in the program, you do not need to take any action. Your account will be automatically enrolled with the new contract with Direct Energy. The transition will be seamless to you.

Direct Energy’s contract with Swampscott will begin with July 2019 electricity meter reads, and you will see Direct Energy listed as your electricity supplier on your National Grid electricity bill starting in August.

During this transition, Agera Energy can no longer accept enrollment requests or requests to change from one program option to another. If you would like to enroll in the program with the new Direct Energy contract, or if you are enrolled and you would like to change from one program option to another, please contact Direct Energy at 1-866-968-8065.

Welcome to Swampscott Community Power, a Town electricity program designed to make 100% renewable energy available to Town residents and businesses, while also offering stable, predictable pricing for electricity supply.

The program is a form of group purchasing known as electricity aggregation. In an aggregation, the Town uses the bulk purchasing power of the community to change the amount of renewable energy in the Town’s electricity supply and to determine the price for the community’s electricity supply. Participating in the program will change your electricity supplier and the price that is used to calculate the supply services charges on your National Grid bill.

All National Grid Basic Service customers in Swampscott are automatically enrolled in Swampscott Community Power unless they choose not to participate, which is known as opting out

  • If you participate: National Grid will deliver your electricity, fix power outages, and bill you, but they will not be your electricity supplier. Instead, Swampscott will choose your electricity supplier. Your National Grid bill will show the program price as your electricity supply price. Delivery charges will be unaffected by this program.
  • If you do not participate: You will remain with National Grid Basic Service, and National Grid will be your electricity supplier.

Program Options

Swampscott Community Power offers participants three options:

  • Standard Green: This is the default option. All new program participants are automatically enrolled in Standard Green unless another option is chosen. Standard Green gives you 100% renewable electricity from a mix of sources and includes 5% additional renewable electricity from renewable energy projects in New England above the 14% minimum amount required by the State.
  • New England Green is an option that is available upon request. New England Green provides 100% renewable electricity, all from renewable energy projects in New England.
  • Basic is an option that is available upon request. This option meets minimum state requirements for renewable energy (14% in 2019).

Learn about the price and energy mix for each option.

Program Benefits

100% renewable energy

As a program participant, your electricity will be powered by 100% renewable electricity, with a focus on renewable electricity from New England, unless you choose PowerChoice Basic. Focusing on renewable energy from New England supports local jobs and helps to increase the amount of renewable electricity on the New England power grid.

Price stability

Under the contract with Direct Energy, the program prices for all 3 program options are fixed until November 2021. They will not change before then. This price stability makes the program different from National Grid’s Basic Service. With National Grid’s Basic Service, the price used to calculate the supply services portion of your electricity bill changes every 6 months for residential and commercial accounts or 3 months for industrial accounts. Price stability also makes the program different from many commercial offers that you may receive by mail or by phone, which may offer a low introductory price that then rises sharply.

Choice

Participating in Swampscott Community Power gives you greater control over the price and environmental characteristics of the electricity you buy by giving you three alternatives to National Grid’s Basic Service and to other offers in the marketplace.

Consumer protections

Swampscott Community Power provides the Town of Swampscott with consumer protections such as the ability to opt out at any time with no penalty and restrictions on how the program’s electricity supplier can use your information. In contrast, when you sign a contract on your own with an electricity supplier, that contract was designed by that company to protect them.

Please note: The program cannot guarantee savings compared with National Grid’s Basic Service price. National Grid’s Basic Service price changes every 6 months for residential and commercial accounts and every 3 months for industrial accounts. Future National Grid Basic Service prices are not known, and it is likely that for some months, the program price will be higher than National Grid’s Basic Service price. Program participants have the right to opt out, or leave, the program at any time with no penalty or fee.

Your relationship with National Grid

As a program participant, your primary relationship for electricity is with National Grid. Participating in Swampscott Community Power changes only your electricity supplier and the rate you are charged for the supply services portion of your electricity bill. Direct Energy will be printed on your National Grid electricity bill as your electricity supplier, and the program price will be used used to calculate the supply services charges on your National Grid electricity bill. Otherwise:

  • Your bill will come from National Grid.
  • You will send bill payments to National Grid.
  • You will call National Grid if your power goes out.

If you are on a budget plan or are eligible for a low-income delivery rate or fuel assistance, you will continue to receive those benefits as a participant in Swampscott Community Power.

How to join the program

All eligible residents and businesses are automatically enrolled in the program. Eligible customers include residential and commercial National Grid Basic Service customers within the geographic boundaries of Swampscott.

New in town? New Swampscott residents who become National Grid Basic Service customers are eligible to participate in the program. You should receive a letter in the mail explaining the program and your right to opt out. If you do not opt out, you will be automatically enrolled.

Adding an electricity account? You will receive a letter in the mail explaining the program and your right to opt out for that account. If you do not opt out, your new electricity account will be automatically enrolled in the program.

Have a contract with a different electricity supplier? We recommend that you carefully check the terms and conditions of your supplier agreement before joining. Your ability to terminate your agreement with your supplier may be restricted.