Customer Support

From March 22 – May 1, you may add yourself to the enrollment waiting list by submitting a request through the form below. You will be contacted by Direct Energy after May 1 to confirm your enrollment.

Please include the following information in your message:

  • The name on the account
  • The account address
  • Your National Grid account number
  • A phone number where Direct Energy can reach you after May 1
  • Please check back after May 1 for the Direct Energy phone number

If you have any other questions about the transition to Direct Energy or about the program, please feel free to contact either of the following:

Lauren Sinatra, Energy Coordinator
Town of Nantucket
2 Fairgrounds Road, (PLUS Department)
Nantucket, MA  02554
Office: 508-325-5379

Town consultants Peregrine Energy Group

You may also submit your question to our Town consultants using the form below.

First Name*

Last Name*


Email Address*

Phone number

Town affiliation

Your Message